AUSLOCK Gateway (G4) — Setup, Network Tips & Remote Access
The AUSLOCK G4 Gateway is designed to give your lock remote capabilities (unlock, logs, user changes) when paired and configured correctly.
What you get with a gateway
- Remote lock/unlock
- Live logs & event history
- Remote user management (PINs, cards, fingerprints, eKeys)
- Remote schedule changes and Passage Mode control
Setup steps
- Power on the gateway.
- Open AUSLOCK app → Gateways → Add Gateway.
- Follow the pairing prompts and complete network connection.
- Bind/assign the gateway to the lock(s).
- Confirm Remote Unlock appears and test it.
Placement rules
- Keep the gateway within good range of the lock (Bluetooth reach matters).
- Keep the gateway in a strong-signal area for its network connection.
Troubleshooting
- Remote unlock not available: confirm gateway-to-lock binding and Admin account.
- Random dropouts: move gateway away from metal cabinets/electrical panels and closer to the lock.
Need help? Use our Support Request and include your lock model + gateway model (G4) + your setup environment.