Our Global Presence
AU Smart Locks operates internationally through authorised distributors, integrators and commercial partners — delivering secure smart access solutions across residential, commercial and enterprise projects worldwide.
Head Office
Melbourne, Australia
Global operations & distributionAustralia Coverage
Sydney · Melbourne · Brisbane · Perth · Adelaide · Canberra · Hobart · Darwin
Europe & Balkans
Spain · Turkey · Albania · North Macedonia
Middle East
Dubai UAE · Iran · Kuwait · Oman
Asia
China · Indonesia · Philippines · Uzbekistan
Africa
Ghana Distribution Network
North America
United States · Canada
Oceania
New Zealand
International Trade
Areas We Service (Global Supply & Support)
Auslock supplies smart locks and access solutions for residential and commercial projects across Australia and worldwide. Whether you’re ordering a single lock or rolling out a multi-site project, we provide fast dispatch, technical support, installation guidance, and warranty backing.
Global supply, local-level support
We support customers through:
- Product selection and door compatibility checks
- Installation guidance and manuals
- App setup and troubleshooting support
- Commercial project quoting and trade pricing
- Warranty and after-sales service
Regions we supply
Australia (nationwide)
Metro + regional supply across all states and territories.
New Zealand
Residential, trade and commercial supply.
Middle East (including Dubai)
Trade and commercial project support available.
Europe (including Albania & North Macedonia)
International dispatch and project support.
Africa (including Ghana)
Bulk orders and commercial supply support.
Asia-Pacific (including China, Indonesia & Philippines)
Supply support for trade and commercial demand.
Note: Availability, lead times and compliance requirements can vary by model and project type. If you’re unsure, contact us and we’ll recommend the best solution.
What we supply (Residential + Commercial)
- Smart deadbolts, lever-handle smart locks and mortise locks
- Keypad + app-based entry solutions
- Remote access options (gateways/bridges where applicable)
- Commercial access solutions for offices, retail, healthcare, education and hospitality
- Trade and multi-site rollout support
Shipping, dispatch & project fulfilment
We offer tracked delivery and scalable fulfilment for:
- Single orders (quick dispatch where stock is available)
- Bulk trade orders
- Commercial projects and staged deliveries
- Multi-site rollouts with consistent hardware supply
Need a quote or help choosing the right lock?
Use one of the options below and our team will respond with the fastest path forward:
- Submit a project / request a quote (ideal for commercial + multi-lock orders)
- Door Compatibility Guide (check fit before you buy)
- Manuals & Downloads (product documents and guides)
- Contact Us (support, trade enquiries, partnerships)
FAQs
Do you ship internationally?
Yes — we supply Australia-wide and ship internationally. Contact us with your location and required quantities for accurate lead times.
Do you support commercial projects?
Yes. We assist with product selection, staged delivery, and trade/project pricing.
Can you help me choose the right model?
Absolutely. Tell us your door type and requirements (security, access methods, weather exposure) and we’ll recommend the best option.
Do you offer installation guidance?
Yes — we provide manuals, setup guides and support to help your installer or handyman complete the job correctly.
How does warranty work for international customers?
Warranty support is available globally. Processes may vary depending on location and product type — contact us for the correct steps.