If your AUSLOCK says “Unlock” but the latch/deadbolt doesn’t retract, check power + friction first.
Most common causes
- Low batteries: Motor lacks torque to retract fully.
- Door/strike friction: Latch binds against the strike plate.
- Misalignment: Door sagging or tight weather seals.
- Calibration/handing: Lock direction not set correctly (where supported).
Fix steps
- Replace batteries with fresh brand-name batteries.
- Test with door open (does latch retract smoothly?).
- If it works open but not closed: adjust strike plate alignment.
- Re-run calibration/lock direction setup if your model supports it.
Tip: If you hear the motor straining, stop testing and fix alignment to prevent wear.