Why this happens
Many smart locks separate “tamper alert” from “wrong-code alarm”. Even if tamper alerts are reduced, the lock may still sound after too many incorrect attempts for safety.
What to check
- Look for separate settings: Tamper Alert vs Incorrect Attempt Alarm vs Lockout.
- Confirm you are logged in as the admin account.
- Update the app and check firmware options.
Best practice
For external doors and rentals, keep the incorrect-attempt alarm enabled to discourage guessing attempts.
Need help finding the exact setting?