Before you update firmware
- Use fresh batteries (don’t update on low battery)
- Stand close to the lock (strong Bluetooth)
- Keep the app open until it finishes
Update steps
- AUSLOCK App → select lock → Settings.
- Find Firmware/Device Update.
- Start update and keep phone close.
- Wait until completion message appears.
If update fails
- Do not remove batteries mid-update unless instructed
- Restart app and try again close to the lock
- Contact support with screenshot of error