Important: Factory reset removes configuration
- Deletes users, codes, and settings on that lock
- Requires re-adding the lock to the admin account
Before resetting
- Keep the door open
- Make sure you still have admin access method (or emergency key where applicable)
Reset steps (general)
- Open AUSLOCK App and remove the lock from your account if required (model dependent).
- Use the lock’s reset method (button/pin-hole/menu) per your model’s instructions.
- After reset, re-add the lock in AUSLOCK App as admin.
- Recreate users/codes and test.
Tip: If you’re unsure of your model’s reset method, contact support with a photo of the inside panel.